The independent resource for information and insights on the quality and integrity of lubricants in the marketplace.

Silogram – Trouble in the Drum

silo234[1]In response to numerous calls received on the PQIA HOTLINE coming from the NY metro area where Silogram is sold, the Petroleum Quality Institute of America arranged for the purchase of Silogram 5W-30 API SN, GF-5 motor oil in drums, and we cracked the bung to see what was inside. In doing so, we understand why buyers were concerned.

The product tested did not meet the labeled requirements, and because of this, we are issuing a Consumer Alert on Silogram 5W-30 motor oil. Understanding, however, that consumers rarely purchase motor oils in drums, this alert is directed at automotive repair garages, fast lubes, and other installers in the New York metro area where this product is sold.

CONSUMER ALERT:
The label on this drum claims the oil is an SAE 5W-30 meeting the API SN and ILSAC GF-5 specifications. PQIA’s analysis on this drum sample, however, showed the oil is not a 5W-30, but in fact is a 15W or 20W-30. In addition, the test results show the oil contains more than twice the maximum limit of phosphorus allowed by the API and ILSAC specifications, and the TBN is well below the range typically seen in SN/GF-5 oils. The high level of silicon is also concerning and may be indicative of abrasive contamination. Because of the high CCS viscosity, this oil may cause harm to engines operating at low temperatures where a 5W-30 oil is required. CLICK FOR DETAILS

It should be noted that Silogram had other serious quality issues which resulted in the company filing suit against its alleged supplier, Everclear of Ohio, LTD. The label on the Silogram product tested by PQIA, however, showed it was filled 10/2012, well after the suit was filed.

6 Responses

  1. sometimes you wonder how an oil change is so cheap…

  2. Bob Sacamano
    Engine oil is the lifeblood of a car’s engine…using Silogram engine oil is akin to the transfusion of blood-borne disease. When, if not already, does this rise to what it should it be…a criminal offense?

  3. This is not the only brand sold in drums, or bulk being out of spec. These oils are to have API’s approval. Try to get a hold of API and complain about a product, you can’t…. With API coming out with the MOM program, many companies will still get away selling this junk, it will be not any different. Kudos to PQIA, at least someone is checking the lubricants in the marketplace. Perhaps API needs to contract or sponsor PQIA to do their dirty work.

  4. I responded to a complaint on a Silogram “buy 3 drums and get a drum of antifreeze free” deal today. The oil filter was plugged solid 700 miles after an oil change. The customer forwarded a picture of oil from the drum taken with his cell phone. I took pictures of reputable products and sent them back. There is a very clear difference. I believe that shop owners have a responsibility to ensure that products they sell meet the reuirements of their customers vehicles. Unfortunately some feel comfortable shunning that responsibility. What Silogram is doing is criminal, but shop owners selling their products to consumers are not without fault either.

  5. These people tried to sell me constantly and something kept telling me to keep my prices firm and not change my supplier because if it sounds too good to be true…. it just might. Low and behold, the truth is out.

%d bloggers like this: